Privacy Policy

Last Updated: November 22, 2025

A+ Cleaning & Moving (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, schedule services, or communicate with us by phone, text, or email.

Information We Collect

We may collect the following types of information:

Contact Information: Name, phone number, email address, and mailing or service address.
Service Information: Details about your move, cleaning, or junk removal needs, including dates, locations, inventory, and preferences.
Payment Information: When you pay for services, limited payment-related information may be collected and processed by our payment processor. We do not store full credit card numbers on our servers.
Automatically Collected Information: IP address, browser type, device type, pages visited, and other technical data collected through cookies or similar technologies.

How We Use Your Information

We use the information we collect for purposes such as:

Providing quotes and estimates for moving, packing, cleaning, and junk removal services.
Scheduling and managing appointments and services.
Sending confirmations, reminders, updates, and follow-ups related to your services.
Responding to inquiries and providing customer support.
Improving our website, services, and customer experience.
Sending optional promotional offers or updates, when permitted by law.
Complying with legal obligations and protecting our rights.

SMS Messaging and Mobile Information

By submitting your mobile phone number through our website forms, “Request Quote” buttons, ads, Google Business Profile, or by calling or texting us directly, you consent to receive text messages from A+ Cleaning & Moving. These messages may include:

Quotes and estimate details.
Appointment confirmations and reminders.
Scheduling updates and important service information.
Follow-up messages regarding completed or upcoming services.
Occasional promotions or special offers, where allowed.

Opt-Out Instructions: You may opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance. Message and data rates may apply.

Required Mobile Information Disclosure:

We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Mobile information will not be sold, rented, or shared with third parties for their own marketing or promotional use. Mobile information may be shared with subcontractors or service providers (such as messaging platforms or carriers) only as needed to deliver and support our messaging and communication services.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site performance, and understand how visitors use our site. You can disable cookies in your browser settings, but some features of the site may not function properly if cookies are turned off.

How We Share Your Information

We do not sell or rent your personal information. We may share information only in the following situations:

Service Providers: With trusted vendors, subcontractors, and business partners who help us operate our business and perform services (such as movers, cleaners, junk removal partners, payment processors, or messaging providers). These parties are permitted to use your information only as necessary to provide services to us.
Legal Requirements: When required by law, subpoena, court order, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In connection with a merger, sale, or transfer of all or part of our business, your information may be transferred as part of that transaction, subject to applicable privacy laws.

We do not share mobile phone numbers, text messaging consent, or related personal information with third parties or affiliates for their own marketing or promotional purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal reporting obligations).

Your Choices and Rights

You may have the following options regarding your information:

Request access to the personal information we hold about you.
Request corrections if your information is inaccurate or incomplete.
Request deletion of your information, subject to legal or contractual obligations.
Opt out of marketing emails by using the unsubscribe link in those messages.
Opt out of SMS messages at any time by replying STOP.

Third-Party Websites

Our website or communications may contain links to third-party websites or services that are not owned or controlled by A+ Cleaning & Moving. We are not responsible for the privacy practices of any third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of this page. Any changes will be effective when posted on this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

A+ Cleaning & Moving
Glenolden, PA
Phone: 267-578-8380
Email: info@aacleanmove.com